NAVAIR Information Technology Case Study

摘要

This study employed an online survey (with 126 respondents) to investigate variables affecting job satisfaction levels and feelings regarding the NAVAIR IT procurement process among Naval Air Warfare Center Weapons Division (NAWCWD) China Lake end users. Data was analyzed using frequency calculations, scale data (maximum, minimum, mean, and standard deviations), t- tests, Cronbach's alpha, and chi-square tests. Results indicated associations between the IT procurement process and variables such as job satisfaction, work experience, IT software and hardware workarounds, and IT approval training. Results also revealed that employees were satisfied with their jobs but that there was a general lack of awareness of available IT resources. Further studies should include in-depth survey questions designed to explore the IT- resource awareness issue and the workarounds implemented in place of necessary IT software and hardware.