Developing a Knowledge Management Framework to Assist With Current USMC Information Management Practices

摘要

As can be evidenced by the conducting of Annual Knowledge Management Conferences, held in Washington, DC (most recently the DoD Knowledge Management Conference, October 2009), DoD understands the value of Knowledge Management (KM). The Air Force, Army and Navy appear to have created healthy knowledge sharing environments and practicing KM at mature levels; however, the Marine Corps is having a difficult time integrating the practice of KM into daily operations. While the Marine Corps Warfighting Publication (MCWP) 3-40.2 offers a methodology for how four classes of information should flow through the Information Hierarchy, to date, there is no published, standardized framework for how to adequately manage knowledge that exists in the Information Hierarchy, hence, the need for an actionable KM Framework that the Marine Corps can use to assist with current Information Management practices. The focus of this thesis is to assess current KM practices across the DoD, identify KM best practices in industry, as well as across the DoD, and ultimately develop a KM Framework that will leverage the powerful dynamics of Knowledge Flow Theory to assist in bridging the knowledge gap in the current Marine Corps Information Hierarchy.