Developing Information Storage and Retrieval Systems on the Internet: A Knowledge Management Approach

摘要

Search is becoming the primary way in which people get information. In 2010, global Internet usage was over two billion people, with 92% of online adults using search engines to find information. Most commercial search engines (Google, Yahoo, Bing, etc.) provide their indexing and search services at no cost. The DoD can achieve large gains at a small cost by making public documents available to search engines. This can be achieved through the utilization of important design components and effective knowledge management. This thesis examines methods for making information available to search engines at the Naval Postgraduate School (NPS) and the Defense Technical Information Center (DTIC). In a large-scale project, over 200,000 documents were organized on the website dodreports.com. The results of this research revealed improvement gains of 8-20% for finding reports through commercial search engines during the first six months of implementation.