Can You Work with Me. Using a Qualitative Meta Analytic Review to Understand the Effects of Culture on the Formation of Swift Trust within Global Virtual Teams

摘要

In this study, our aim is to find out what has been understood thus far in the IS field in regard to the formation of swift trust within Global Virtual Teams (GVTs) through a cultural lens. We performed a qualitative meta- analysis by reviewing 'A' ranked IS journals to obtain a broad and in-depth understanding of the effects of culture on the formation of swift trust in GVTs. We sampled almost 3239 documents spanning fifteen (15) years, from 1995- 2010 in seven (N=7) top IS journals. The coders read through all the articles (N=3239) systematically and manually, and only 55 useable articles were found which matched two or three of the codes (i.e. GVTs, virtual teams, trust, swift trust, and culture). In the 15-year period, we found a startling result: less than 2% of articles published in the selected top IS journals have discussed this crucial topic. Hence, many more studies are warranted in order for it to be fully investigated by IS scholars. We present the findings based on the four themes of: GVTs vs. virtual teams, GVT and trust, GVT and culture, and GVT and culture and swift trust.