APPLICATION OF BEHAVIORAL SCIENCE TO PERFORMANCE AID DEVELOPMENT

摘要

Four classes of variables relevant to behavioral research on the development of performance aids (technical orders, maintenance manuals, etc.) are outlined: a. Legibility and Format Variables;b. Variables Associated with Processing Printed Numeric Information;c. Variables Associated with the Physical Configuration of Performance Aids;and, d. Variables Associated with Troubleshooting Informational Processing and Display Systems. Each of these topics is discussed within a historical framework, with supporting empirical research. Some predictions are made for future trends in performance-aid behavioral studies.