Attitudes and Motivational Factors in Terminal Area Air Traffic Control Work,

摘要

A sample of 614 journeymen terminal ATCSs at 17high-density IFR airports,and 514ATC trainees were administered a questionnaire which asked them to list what they liked best and what they liked least about ATC work in general;in addition, ATCSs made similar lists for work at their assigned facilities. Responses were surveyed for clusters,and nine response categories were established. The frequency of responses within each category was tabulated. The pattern of responses from ATCSs was noted from one facility to another. The categories of job challenge,job tasks,career characteristics,and salary contained the most positive responses about ATC work,while the categories of management,work schedule,career characteristics,and job tasks had the most negative responses. There was a high degree of similarity between these findings and results obtained in motivational studies of other professions.