Long Term Service Warranty Contracts -- A Case Example of Gyroscopes Purchased Under Warranty

摘要

The study analyzes Air Force organizational and managemental aspects of long term service warranty contract provisions in the procurement of aircraft subsystems. The vehicle for analysis is an Air Force contract which provides for a 3000 hour or 5 year warranty, whichever comes first, for an aircraft gyroscope. Any gyro which fails during the warranty period is repaired or replaced by the contractor under the fixed price of the contract. Two areas are selected for analysis: warranty funding and warranty data requirements. These areas present potential problems which are not encountered in typical procurement and equipment support methods. (Author)