Managing Knowledge as a Corporate Resource.

摘要

Knowledge (as opposed to data or information) is proposed as a basic resource of an enterprise. The differences and interdependencies among data, information, and knowledge are discussed along with some ideas on what constitutes effective knowledge management for an enterprise. Three views of data management (Structural, Functional, and Physical) are put forward as necessary to the proper understanding of the data management activity of an enterprise. The Structural View is used to outline potential problems in knowledge management and to list several areas where further research and development are needed. Finally, a logical system design for possible implementation is suggested along with a discussion of essential managerial steps which should be taken to achieve corporate knowledge management. (Author)