A Computer Manpower Scheduling System (CMSS) Users Manual.

摘要

The Computer Manpower Scheduling System (CMSS) is designed to schedule employees to different shift and days-off patterns when the demand for services and hence the minimum employee requirements, fluctuate from hour to hour and day to day. A shift pattern (or shift) is simply a set of hours which an employee is expected to work. For example, 8 a.m. to 5 p.m. or 12 noon to 4 p.m. Full-time shifts are normally defined to be eight hours, part-time shifts are anything less than eight hours. A contiguous shift is one in which there is no break specifically scheduled (this is often the case in the food service industry). A split shift is one in which there is an hour or more between the assigned working hours for the employee, eg., 9-12 and 2-6. Typical operations requiring manpower scheduling of the type described above include service operations like telephone directory assistance, turnpike toll collection, and food service operations. The manual is divided into two sections. The first section is devoted to explaining the detailed conditions under which the employees are scheduled in SCHED along with instructions on how to use the program. A sample problem including its output is provided. Similarly, the second section is devoted to explaining how and when to use the program MANPOW. A sample problem is again provided.