Demonstration of the Feasibility of Automating the Information System of a Small Service Organization Using a Generalized Computer Software Package.

摘要

The concept of using a generalized computer software package to satisfy the information processing requirements of a small service organization was introduced. The feasibility of this approach was demonstrated by applying the Statistical Package for the Social Sciences (SPSS) to the data processing requirements of a service organization. Using SPSS, an automated information system was developed and implemented in an operational environment for the Facility Engineering Support Office (FESO), a service organization at the Civil Engineering Laboratory (CEL). The development process and operating procedures were documented to facilitate the adoption of this approach by other service organizations.