Some General Considerations about Factors Affecting Job Stability and Personnel Retention.

摘要

The literature on employee turnover has concentrated on making predictions based on the evaluation people make of different facets of their work environment. However, little is known about the psychological processes which underly job stability and personnel retention. A series of empirical and theoretical papers are reviewed in this report which attempt to define some of these psychological processes. A basic premise guiding this line of research is that the retention of employees is based on their appraisal of the total context in which their work role exists, including their families and careers. A major focus of the summarized research then, concerns the perceptual and cognitive processes that define how people appraise their work context and the relationship between those appraisals and turnover. Also included is a list of all publications accomplished under this Contract. (Author)