An Implementation Experiment: Work Force Estimation Models and Work Force Scheduling Algorithm.

摘要

The primary purpose of the research summarized in this report is to test and to evaluate a set of work force prediction models and a work force scheduling algorithm through an implementation experiment. Both the models and the scheduling algorithms were covered in earlier reports. Another objective is to gain additional information that will guide future uses of the methodologies and will identify meaningful areas for future research. The work force prediction models were tested to determine if they could be used by dining hall managers to determine reasonable hourly requirements. They were evaluated with respect to service level on a subjective basis and with respect to goodness of fit using a Kolmogorov-Smirnov Test. The scheduling algorithm was evaluated by comparing its schedule to the one developed by the civilian contract manager; the comparison includes hours expended and the uniformity of shifts assigned to workers. (Author)