Work Environment, Job Attitude, and Job Performance Relationships in Outpatient Health Care Clinics. I. Facility and Position Differences

摘要

Perceptions of the work environment were related to job attitudes and performance measures for personnel assigned to five outpatient health care clinics as part of a multistage, systematic investigation of organizational factors and practices that influence the delivery of health care. Specifically, the report presents (a) facility by facility comparisons and (b) differences due to the type of job (medical versus non-medical) and sex of the health care provider. Implications for health care delivery are discussed. (Author)