Development of Productivity Measures for the Design Section of a Base Level Civil Engineering Organization

摘要

Given the limited total resources available to USAF Civil Engineering, a means of systematically measuring and reporting productivity levels and trends is needed by base level civil engineering design section managers to compare and evaluate relative efficiency. These measures can aid in allocating resources to the best advantage of the Air Force. Thus, the purpose of this research was to (1) develop specific output measures which relate to organizational goals and objectives for the design section of a base level USAF civil engineering organization; (2) develop productivity measures based on these output measures and input measures currently documented by the design section; and (3) determine what productivity measures are considered appropriate by managers in the field to measure progress towards the operational objectives of the design section. The first two objectives were satisfied through an extensive review of pertinent literature. The third objective was accomplished through the use of a questionnaire to gather sufficient data to identify useful productivity measures. An analysis of the data identified six measures perceived by base level civil engineering managers to be appropriate for the design section. Relevant conclusions and recommendations were drawn. (author)