Job Performance Appraisal System Training Program

摘要

The Civil Service Reform Act of 1978 requires each government agency to develop a performance-based employee appraisal system. The purpose of this study was to determine how to effectively train more than 200,000 Air Force civilian employees to use the Job Performance Appraisal System (JPSA) designed by the Air Force. Experimental comparisons were made of the differing versions of two basic instructional prototypes: instructor-led and self-instructional. Results demonstrate that each approach teaches all occupational levels equally well, provided the instructor-based training is led by someone who is very knowledgeable in the system. However, students respond significantly more positively to instructor-led training than self-instructional training. (Author)