An Evaluation of Alternatives for Processing of Administrative Pay Vouchers: A Simulation Approach.

摘要

Management in the 2750th Air Base Wing's Accounting and Finance Office (ACF) has devised a Point System for use in determining the productivity of the ACF Travel Section (ACFTT). This Point System sets values (.5 to 5+) to be assigned to incoming travel vouchers based on voucher complexity. This research had set objectives of (1) building an ACFTT model that uses the Point System to simulate travel voucher processing, (2) using the model to project ACFTT personnel requirements. The built model was verified not validated. The hypothesized reason it was not is the existence of an informal feedback loop within ACFTT for which there was no data available. Further research is required to investigate this feedback loop and determine its full impact on the ACFTT system. (Author)