Organizational Effectiveness: Development and Validation of Integrated Models. Report I. Development of an Integrated Multivariate Model of Organizational Effectiveness

摘要

Chapter 1 proposes the integration of three leading contemporary models for treating the concept organizational effectiveness, gives a rationale for their merger, and discusses certain theoretical and practical implications. Chapter 2 addresses the practical and theoretical issues involved in the empirical validation of such an integrated model. Chapter 3 provides an analytical linkage from the properties of open systems to the generic problems arising from these properties to a scheme for identifying and anticipating the differential concern about these organizational problems among constituencies of unlike value priorities. Chapter 4 treats organizational environments and argues that the appropriate criteria for assessing organizational effectiveness are contingent upon the turbulence and episodic character of the environments as well as upon the zones of concurrence and contest among constituencies in such environments. The final chapter reviews the contemporary empirical literature employing indicators of organizational effectiveness, concluding that the contemporary practice is grossly deficient both conception and in application. The appendix contains brief abstracts of documents relating to organizational effectiveness.