Implementation of Microfiche Image Transmission System (MITS): A Multifaceted Assessment of Demonstration Installation.

摘要

A multifaceted approach was employed to evaluate the introduction and implementation of a technological system--the microfiche image transmission system (MITS). Four different aspects of the demonstration installation were investigated: (1) operators' perception of MITS, (2) the requesters' acceptance of the services provided, (3) image quality, and (4) management's evaluation of the MITS implementation. The results revealed that the operators' perceptions of MITS were positive, the requesters regarded MITS as highly satisfactory, the image quality of the facsimile input fiche was judged superior to the MITS output, and the managers and developers regarded the MITS implementation as a success. Issues concerning widespread application of MITS were seen as premature at this time.