Incentives for Controlling the Performance of High Technology and Professional Employees

摘要

Problems arise from potential incompatibilities between characteristics of high technology and professional employees and traditional organizational authority and control systems. These incompatibilities may lead to dysfunctional conflict between role expectations of professionals and organizational requirements. Some organizations are attempting to deal with the conflict by designing evaluation and control systems which better reflect the expectations of the highly skilled employee. Paper identifies sources of tension for professional and attempts to illustrate how it may be lessened by aligning the professional expectation with organizational goals. Recommendations are offered for differential incentives and rewards. (Author)