Productivity Improvement by the Crawford Slip Method. How to Write, Publish, Instruct, Supervise, and Manage for Better Job Performance

摘要

Partial Contents: Challenge ot Improvers -- Why change present ways of getting good work done; Needs -- How to spot troubles; Better Ways -- How to find remedies; Classification -- How to organize slips; Over-All Design -- How to teach so learners can perform; Motivation -- How to create a wish to learn the task; Directions and Explanations -- How to impart insights to guide actions; Trial Performance -- How to manage the learning by doing; Evaluation -- How to deal with successes and failures; Handwritten method -- How to compose on slips; Dictation Method -- How to dictate know-how; Workshop Method -- How to do procedure writing; Printed Publication -- How to distribute know-how on paper; Non-Printed Publication -- How to distribute know-how by the new technologies; Supervision -- How to individualize know-how applications; Manager Roles -- How to support the improvement process; and Think Tank -- How to institutionalize know-how transfer.