Analysis of Data Entry Performance: Chromatic versus Monochromatic

摘要

The effects of color versus monochrome video display terminals on the quality and speed performance of experienced data entry personnel were investigated. The study considered operators experienced with the tested data entry task performed in a typical workforce environment. The task involved computer entry of data for applicants requesting admission to Arizona State Univ. Nine operators with a minimum of 1.5 years experience on this job participated. All operators were female, ranging in age from 21 to 56 years. Dependent variables included objective measures of operator performance, speed and error rate, and a set of subjective measures of operator attitude. Four independent variables were considered: type of terminals (color and monochrome display), age of operator (35 years or less and greater than 35 years), experiences level of operator (2 years or less and more than 2 years), and time of day of data entry (prior to noon and at or after noon). Results were that the attribute of color in the visual display used to accomplish data entry does not effect speed or error rate of the experienced operator. Subjectively, the attitude of the experienced operator was more supportive of monochrome display than color display.