United States Air Force Technical Order Acquisition. What Can Be Done to Improve the Effectiveness of the Technical Order Manager

摘要

The objective of this thesis was to examine the job performance of the U.S. Air Force technical order (TO) managers in the TO acquisition process and to identify ways to improve their effectiveness with the end result of improving TOs. A telephone survey of TO managers performing TO acquisition within Air Force Systems Command was accomplished. Identification of personnel, lack of selection criteria, amount of formal training, interaction of functional offices, and the level of top management awareness were found to be the most significant issues facing the TO manager. Within this three leveled CTOC framework, the following recommendations were made: Establishment of a career field, identification of TO managers by utilizing a Special Duty Identifier, Establishment of selection criteria, acquisition management courses and on-the-job training and continuation of recent attention and support by top management.