Comparison of Job Satisfaction of Senior NCOS in Decentralized Versus Centralized Aircraft Maintenance Organizations

摘要

This study was conducted to investigate differences in the levels of job satisfaction between Air Force senior NCOs assigned to decentralized aircraft maintenance organizations and senior NCOs assigned to centralized aircraft maintenance organizations. The study analyzed a subset of data from a data base maintained by the Leadership and Management Development Center which contains responses to the Organizational Assessment Package (OAP) survey administered to Air Force personnel worldwide. The data consisted of demographic data and responses to attitudinal questions grouped into twenty-four statistical factors. A literature review established seventeen of the factors to be casual variables for job satisfaction. In addition, the literatures reviewed indicated that individuals in decentralized organization would experience higher levels of job satisfaction than individuals in centralized organizations. The multi-variate Hotelling T2 test was used to test the hypothesis that there was a difference in the level of job satisfaction between the two populations. This hypothesis was supported by the results of the statistical test.