Software and System Warranty Issues and Generic Warranty Clause

摘要

This report describes how to effectively include software issues into a system warranty. The report includes a generic system warranty clause, with a description of the rationale for each paragraph in the clause. The clause will have to be tailored to the circumstances of the system, and some tailoring considerations are described. There is also a description of the important legal, technical, and administrative concerns which are directly related to the warranty issues. The report describes the need for such a systems warranty, and includes firm recommendations on how to use such a warranty to improve the quality of the delivered system.