Operator Performance Measures for Assessing Voice Communication Effectiveness.

摘要

This report documents the design and rationale of a voice communication effectiveness measure, for the assessment of voice communication systems where information is passed two ways over a communication link. New response tasks other than word intelligibility were required. The communication effectiveness measure selected and integrated into a research scenario is based upon classic information theory. The scenario can be used alone or in conjunction with secondary tasks. A secondary task was selected for use with the communication scenario, and the integration of the primary and secondary tasks for voice communication effectiveness is documented. Voice communication effectiveness, Operator performance, Speech intelligibility, Information processing. (jes)