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Total Quality Management, DLA Finance Center.

机译:全面质量管理,DLa金融中心。

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摘要

This document discusses implementation of TQM by DFC. It includes the Finance Center TQM philosophy, roles and responsibilities, tools and strategies, goals and milestones. Two critical components of the DFC TQM philosophy are that employees and customers are the most important links in the chain to success. Keywords: Continuous process improvement. (KR)

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