Cybernetic Analysis of the Application of MIL-STD-1567A, Work Measurement, to Weapon Systems Acquisition Management.

摘要

This thesis examined the role of MIL-STD-1567A, Work measurement, from the theoretical perspective of Stafford Beer's viable system Model (VSM) and Eliyahu M. Goldratt's Theory of Constraints. The research method involved a detailed literature review of Work Measurement, managerial cybernetics, and the Theory of Constraints (TOC) as the basis for a cybernetic analysis of MIL-STD-1567A according to Beer's methodology for diagnosis. In accordance with the principles of Beer's VSM and Goldratt's TOC, the requirements of MIL-STD-1567A were found to constrain the autonomy of the defense contractor beyond that required for systemic cohesion in the acquisition process. Other problems noted with Work Measurement included its paradigmic disposition toward suboptimization and focus on cost as the primary measure of performance, contrary to present Total Quality Management (TQM), TOC, and VSM precepts. Also, Work Measurement's algorithmic approach to management control, combined with the failure of the DOD to establish a viable defense market, was found to preclude the defense contractor from deriving criteria for viability. A cybernetic control mechanism, in place of orthodox methods like Work Measurement, was developed and recommended for further study.