Integrating Expert, Decision Support, and Database Systems for Decision-Making: A KC-10 Service Action Application.

摘要

Primary objective of this theses was to develop an integrated computer system and determine whether or not the system could help KC-10 logisticians better manage contractor recommended modifications to the KC-10 aircraft. An integrated prototype evolved from the development of different parts of the system and the integration of those parts into one system. Testing of the system involved having twelve KC-10 Program Managers solve six scenarios. Six people used the system to answer scenario questions and six people answered scenario questions without the system. Comparisons of the results of the scenario tests confirmed that using the prototype significantly improved the test performance of the Program Manager. The conclusions of this research include recommendations to implement this prototype in the KC-10 System Program Management Office and to adapt the prototype to other contractor logistics supported weapon systems to help other logisticians raise their management performance levels. Keywords: Cargo/transport aircraft, Decision making, Artificial intelligence, Management information systems. (KR)