Assessment of the Factors in Office Automation Systems Affecting Air Force MiddleManagers and Clerical Workers in the Information Management Career Field

摘要

The purpose of this theses was to investigate the attitudes and opinions ofpersonnel affected by two office automation systems. Reprographics Automated Management System (RAMS) and Records Information Management System (RIMS). Eight investigative questions were posed: (1) How receptive were information management personnel to the office automation systems (RAMS and RIMS); (2) Were information management personnel's perception different now from the period prior to installation of the office automation systems; (3) What is the frequency of use for each office automation system; (4) What major factors impede these office automation projects (RAMS/RIMS); (5) What major factors facilitate these office automation projects (RAMS/RIMS); (6) How much change did RAMS/RIMS bring into the work environment of the information management personnel; (7) Is there a difference in the receptivity of office automation systems between managers and clerical workers; (8) Are there any perceived additional benefits to the office automation systems. This study found both RAMS and RIMS had a moderate degree of receptivity prior to their implementation. (KR)