Identification of Essential Success Factors for an Electronic Master PublicationLibrary

摘要

For the purposes of this thesis, 'electronic libraries' are defined as databasesof information accessible via an electronic medium, such as a computer, with characteristics such as key word searching, ability to be updated, ability to be distributed as necessary, and ability to serve a variety of users. This research seeks to assess the success of previous and on-going electronic library projects and to make use of the knowledge their managers have gained through the development and implementation process to ensure similar projects planned for the Air Force are successful. The Air Force has proposed using CD-ROM based technology to create an 'electronic master publications library.' Structured interviews with ten managers experienced in the development and implementation of similar projects were conducted. The interviewees identified the following as essential success factors in developing and implementing their projects: planning; identification of user needs; clear and specific goals/objectives; system performance; developer competence; management support; and hardware interface standards. Recommendations based on lessons learned include: avoiding multidisc drives due to problems experienced; updating CD-ROM discs annually with interim changes distributed via magnetic media using software to link with CD-ROM, using the expertise and equipment of contractors in CD-ROM production, and the importance of issues related to computer searching. Keywords: Disk recording systems; Read-only memories; Theses; Systems management. (EDC)