Application of the Deming Management Method to Implement Total Quality Management in the DOD.

摘要

This study looked for DOD logistics organizations using the Deming management method to implement TQM. A total of 21 organizations were identified that claim to be following Deming. These organizations were then questioned on what they are dong to implement the Deming philosophy. Each organization is presented and their program discussed. The techniques being used in the different TQM programs were then classified and presented according to each of the 14 points.