Exchange Ideology as a Moderator of the Procedural Justice-Satisfaction Relationship.

摘要

The present study of 92 civilian Federal Government employees in a 2-month, full-time training program tested the hypothesis that exchange ideology would moderate the relationship between procedural justice perceptions and satisfaction with the training experience. Exchange ideology refers to the relationship between what the individual receives and gives in an exchange relationship. At one end of its dispositional continuum, employee effort is based on organization reinforcements--a strong exchange ideology. At the other end of the continuum, employees put forth effort without regard to what they receive from the organization--a weak exchange ideology. The data indicated that perceptions of procedural justice accounted for greater variance in satisfaction among trainees with a strong exchange ideology than among those with a weak exchange ideology. These results suggest that the effect of fairness on satisfaction with a training experience appears to be dependent on the individual's exchange ideology.