Analysis of Measures Used to Evaluate the Air Force Critical Item Program

摘要

The purpose of this study was to evaluate the potential of two measures, percentdefects and cycle time, to measure the overall performance of the Air Force Critical Item Program (CIP). The need for such study was generated from the current absence of any measurement system available to evaluate the CIP. This research used these two measures with actual data, evaluated the correlation between aircraft availability and percent defects and cycle time, and analyzed management perceptions addressing the usefulness of these measures for field use. Performance of this analysis resulted in support for these measures by over two thirds of the critical item managers interviewed. As a result, this study concluded that both of these measures, percent defects and cycle time, could be useful to the Air Force in managing the CIP effectively.