National Shipbuilding Research Program, 1992 Ship Production Symposium Proceedings, Paper No. 5A-1: An Approach for Improving White Collar Productivity.

摘要

The bastion of the white-collar segment within the typical shipyard has rarely been penetrated by outside influences, especially under the banner of productivity improvements. This paper will discuss enlisting the talents of both white and blue collar employees to gain some advantages in this area. The technique espoused here is the empowerment of selected employees at the operational level through the use of Action Teams. This is the level at which daily shipyard operations are conducted, above the worker level and below the management level. A recent project sponsored by SNAME Ship Production Committee Panel SP-5 on Human Resources, and performed under the National Shipbuilding Research Program (NSRP), conducted a hands-on application of this theory in a small shipyard with favorable results.