Total Quality Leadership and Productivity Gain Sharing: A Case of Conflict orCompatibility

摘要

Several Navy organizations have combined elements of Total Quality Leadership(TQL) and Productivity Gain Sharing (PGS). The purpose of this report is to compare these approaches and to identify the mutually supportive relationship between TQL and PGS. The general concepts underlying TQL and PGS are: (1) an open-systems perspective, (2) the clarification of management responsibilities, (3) changes in organizational structure, and (4) a focus on measurement. It is suggested that TQL and PGS should not be considered as two separate approaches, but rather as part of the same management system.