Cognitive Model of Decision Making: Chunking and the Radar Detection Device

摘要

Organizational performance is an issue that pervades many aspects of our society.The value of this subject becomes evident upon realizing that most societal interactions can be regarded as interactions between different organizations. Taking this one step further, the performance of these organizations is of central importance; if bad or incorrect decisions are made most of the time, the organization will fail, whereas making a majority of good or correct decisions leads to the success of the organization. It also becomes obvious that there are many internal and external factors or stressors that can cause the performance of an organization to deteriorate. Thus, organizational performance is, in general, not constant. Training may mitigate the effect of such stressors. Training procedures are of special interest to organizations where performance is more critical than in other organizations. The targeted organizations are those which are involved in certain dangerous or critically important tasks; for example, it is easy to see that more is at stake when designing a training procedure for an agent who is guiding airplanes from a control tower is more than one who is separating balls by color at a toy manufacturing plant. As such, there has been much research into identifying different training procedures and the effects of training in improving performance. A significant increase in recent research in this area has been a direct result of an instance of the identify-friend-or-foe task where the incorrect identification of an aircraft resulted in the direct