Assessment of Simulation Systems Applicable to Business Process Reengineering atArmy Directorates of Public Works

摘要

All agencies of the Federal Government, including Army Directorates of PublicWorks (DPWs), are starting to apply business reengineering to improve current processes and reduce resource requirements. Currently, these Directorates have no way of forecasting and examining effects of proposed changes. The objective of this research was to evaluate and select a marketed simulation system that is optimal for use by DPWs during business reengineering planning and operations analyses. Seven simulation systems were evaluated and three were selected for detailed analysis and testing. Based on the documentation and available tutorial, ease of use, and capabilities, PROMODEL is recommended for use in DPW business process reengineering. Reengineering, Directorates of Public Works (DPWS), Organizational change, PROMODEL.