Subject Matter of Process Improvement: A Topic and Reference Source for SoftwareEngineering Educators and Trainers

摘要

This report provides a high-level topical overview of what can be taught orlearned about process improvement. The subject matter is presented within a general framework of six major topic areas, which are described and divided into annotated subtopics. The relationships and application of the subject areas are explained in the context of process improvement activities. Topic areas range from process and process improvement concepts to tools, techniques, teamwork, and interpersonal skills. The purpose of this report is to assist software engineering educators and trainers in selecting topics for curricula or training programs. It may also be used to guide self-study in this area. Pointers to detailed sources of information are given, but no in-depth information is otherwise provided for the topic areas. Consequently, this report is not suitable for use by itself as a means of learning the details of how to do process improvement. (KAR) P. 12.