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Evaluation of Satisfaction Survey of Decision-Making Meteorological Services in Shaanxi Province, China in 2017

机译:2017年陕西省决策气象服务满意度调查评价

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摘要

In China, decision-making meteorological services provide meteorologicalinformation for the production organization, disaster prevention and mitigationby the CPC committee, government, military leaders and decision-making departments at all levels, as well as scientific decision-making inthe areas of rational development and utilization of climate resources and environmentalprotection. In order to understand the user’s satisfaction withthe decision-making meteorological service, the Shaanxi Provincial MeteorologicalBureau conducted a statistical survey, and the results showed that: 1)In 2017, the satisfaction level of provincial-level decision-making meteorologicalservices in Shaanxi, China was 92.77%. Among them, the satisfactionindex of “Ministry Department Service Personnel Professional Image andService Awareness” was 94.12%, and the “Weather Forecast Warning Accuracy”satisfaction index was 90.18%. 2) Decision-making users have becomean important channel for obtaining meteorological information through meteorologicalwebsites, televisions, mobile phone text messages, APP mobileapplications, broadcasting, and Meteorological Information Express. Rainstorms,floods, high temperature heat, cold winds, hail, precipitation, andlightning are still the main concerns of decision-makers. 3) The focus on hazeand UV intensity is 15% and 8% higher than that of 2016. The next 1 - 3 daysweather forecast and 0 - 6 hours short-term forecast are still the most valuableforecast products for decision-making users. Compared with 2016, the next 1 -3 days weather forecast, future 0 - 6 hours forecast, traffic meteorology, precipitationprobability, and air quality forecast increase by 1% to 14% in theyear of 2017.

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