The biggest mistake of my business career came to light at an unexpected moment: during a four-month sabbatical from work last summer while I was participating in "Bike the U.S. for MS," a cross-country biking benefit for the Multiple Sclerosis Association of America. This invigorating team experience cleared my head and opened my mind to see my life and my businesses, Cooper Pest Solutions and BedBug Central, much differently. When I came back to work, I shared my new perspective and vision, which has improved morale, corporate culture and day-to-day operations.
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