Proper insect identification is essential for any PMP looking to solve a customer's, insect problem: Without knowing exactly-what insect.is present, trying to eliminate or prevent it from entering a home or office, and developing an effective, controlplan, is next to impossible. The technical side of pest management has long been an important element at Western' Exterminator (#11), founded in .1921 and headquartered in Anaheim, Calif. Western established its Training & Technical Division in the late 1960s, placing an emphasis on education long before it was an industry expectation.
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