Measuring Croatian public and academic library culture Interviews with library directors

摘要

Purpose – This paper aims to present the results of interviews conducted with public librarydirectors and academic Chief Librarians on various topics connected with library quality in order todetermine the library culture in those libraries. Design/methodology/approach – Semi-structured interviews were conducted with ten librarydirectors. Findings – These interviews represent some of the findings of the project "Evaluation of library andinformation services: public and academic libraries". The project investigates library culture inCroatian public and academic libraries and their preparedness for the introduction performancemeasurement activities. The interviews reveal that library culture has changed positively over the lastfew years and that library leaders now have a positive attitude towards quality and evaluationactivities. Research limitations/implications – The findings from the interviews with ten library directorsform only a small part of the results of a much larger and comprehensive data gathering exercise(including survey and statistical data). Originality/value – Library culture in Croatian libraries is a relatively new concept and as such hasnot been actively developed and/or created. This article brings the newest update on views, opinionsand atmosphere in Croatian public and academic libraries.