JOINT EFFORT: HOW CAN TWO AREAS OF AIRPORT OPERATIONS THAT ARE NORMALLY SEPARATE COME TOGETHER TO EVERYONE'S ADVANTAGE?

摘要

Typically airport terminal operations and facility management (FM) are in different departments with only limited communication to handle day-to-day problems. Planning, preventive maintenance and other regular work in FM is excluded from the collaborative airport management process. UFIS Airport Solutions takes integration an essential step further by including a computer-aided facility management system (CAFM) in its Airport Information Management System (AIMS) solution, helping to further minimize costs for the benefit of all stakeholders in the air-port community. FM is usually organized as a cost center. Efficient coordination and controlling of all tasks, processes and resources is key to good quality service with high system availability at a competitive cost.