Coming Back for More

摘要

What makes your customers come back to enjoy the experience of doing business with you again and again? It's a simple question without a simple answer,if a company hasn't taken the time to give it serious attention. But let's face it,it's the pleasurable part of doing business that makes a customer repeat the experience time after time.As guest speaker Ross Shafer so aptly communicated at the converter meeting of the Tag & Label Mfrs.Inst,at the Ritz Carlton in Naples,FL,February 25-29:When people love you,they give you more money! It's that simple.