VOICE PICKING AND BEYOND

摘要

Voiteq, the global provider of voice-directed work solutions, has helped its customers reap the substantial benefits of hands-free, eyes-free work for over 15 years. The last few years have seen tremendous advances in the organisation of supply chains and in the technology being used to manage them. While important key performance indicators (KPIs) such as accuracy, productivity and cost- efficiency remain supply chain priorities, customer service, buying experience and personalisation are gaining in importance. The warehouse is pivotal in ensuring all of these KPIs are achieved and is an ideal area to develop a competitive advantage through the use of technology.