What do you do when you receive a phone call that a loved one has been killed on the job? What happens when you see that loved one in the morgue, with dried tears and a scared look? The obvious answers are that you cry, mourn and feel a sense of loss. If you are Ron Hayes, you also don't give up. You take on "city hall" and you win, and you do what you can to make sure other grieving families get the consolation they need, the answers they desire, and don't experience what Hayes went through eight years ago.
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