Using open source to provide remote patron authentication

摘要

Purpose – To develop an open-source remote patron authentication system to replace a problematic, proprietary vendor product. Design/methodology/approach – Functional requirements were developed using the vendor product as a model with additional requirements determined by the libraries planning to use the application. Using PHP on Apache web server with a connection to our ILS database on Sybase, a flexible system that can be configured to the local libraries requirements was created. Findings – Overall, the new system has been welcomed and the most widespread problems we encountered have been resolved. Most importantly though, using an in-house system empowers libraries to introduce enhancements and bug fixes as soon as possible and not rely on a vendor's schedule for doing so. Research limitations/implications – A project like this would not be possible if the ILS database was proprietary and inaccessible from other, open-source technologies like PHP or the data structures were not published. Practical implications – The remote patron authentication system is only one possible use of these technologies. Other applications using ILS data could be developed. Originality/value – Using PHP with Apache and a connection to the ILS database, the necessary functionality was retained and added other features that improved reliability, configurability and cross-browser usage. By embracing this approach, the authors also retained control on its future development and improvement.