Concentrating On Customers: Service counts even more in the game of gaining and keeping customers

摘要

With costs on everyone's minds these days, dollar savvy consumers are looking for value more than ever before. This means they want their dollar to go farther toward getting them more. Those same customer demands are likely to trickle down to your seedstock operation if you sell registered bulls and females. With today's economy, customers are seeking value there as well. But, value does not have to mean they want to buy their seedstock at lower prices, instead value can be added by offering exemplary customer service, industry information, and a genuine guarantee on the product they are purchasing.