When starting a new business relationship, it is important to map out common goats and objectives using a two-way communication process. Then, when problems or challenges occur, both parties can work to solve them together. When it comes to outsourcing, new research shows that although many organizations want to work collaboratively with their third-party logistics (3PL) providers, they are unsure how to begin and then maintain the relationship. However, new research data indicates companies are more satisfied than they have been in the past with the quality of work done by their 3 PL providers.
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