'With Francis' main concerns ignored, expect more scandals'

摘要

"We must ensure," said health secretary Jeremy Hunt in Jan-uary, "that the compassion that led nurses and healthcare assistants into the profession does not get ground out of them."Four weeks later, the report on the Mid Staffordshire inquiry by Robert Francis QC showed what happens when excessive workloads, diluted skill mix, bullying and the sacrifice of patient care for financial targets grind compassion away.